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insurance claims

Insurance Investigation Services


An independent insurance adjuster is a professional trained in the art of conducting investigations, performing surveillance, and gathering facts pertaining to an insurance claim. We investigate insurance claims involving severe bodily injury and property damage.  We handle high profile liability claims with multi-million dollar exposures to the insurance company.  We investigate serious accidents to determine if an insured is liable for a claimant’s injury, and/or property damage.  We can handle claims from start to finish, or we can handle claims on a limited task basis.  

Like any professional, in the State of California, an insurance adjuster license is mandatory in that certain qualifications, training and experience are required for licensing to protect you from those who do not have the knowledge or credentials to do the job properly. At Landmark Investigations, we frequently assist insurance companies and attorneys with a variety of legal, financial, medical and insurance claims with tasks such as surveillance, research, gathering documents and interviewing. Essentially, we gather evidence and intelligence that will give you the ability to make sound knowledgeable decisions based upon facts.

We investigate an accident to determine if an insured is liable for a claimant’s damages.  We investigate insurance claims involving bodily injury and property damage.  We handle claims from intake to settlement.  We can also handle claims on a limited task basis. 



We investigate insurance claims involving major bodily injury and property damage arising from a company’s premises, operations, or products.  We meet with the insured and claimant to assess the validity of the claim and the extent of the alleged damages.  As you know, trucking accidents can result in serious injuries and property damage.  It is important to get an adjuster on the scene immediately to determine the facts of the accident, interview the involved parties, interview the first responders like the police and eye-witnesses, and identify subrogation opportunities. 

When a product malfunctions it can cause significant property damage.  Sometimes the malfunction is caused by a “user error”, or even a third-party if repairs and maintenance are involved.  We can determine the cause and origin of the product malfunction, accurately assess the damaged it caused, and identify subrogation opportunities.

Save money by identifying false claims and injuries that have been exacerbated by the claimant.  In Workers’ Compensation cases, employee statements are used to document the alleged injury and determine the facts before evidence gets lost and memories fade.  We use high definition video and covert cameras to capture claimants engaging in activities contradicting their alleged injuries.

When an insured fails to include information, or the information is incorrect, it can be costly to those who use the information to make important decisions.  We determine the extent of the alleged damages and investigate whether or not the insured is liable.  We investigate all factors contributing to the loss, and the extent of the insured’s involvement.  We also investigate insurance fraud and perform undercover investigations.



  • Asset Searches
  • Background Investigations
  • Sub Rosa (Surveillance)
  • Scene Investigations (Canvass for witnesses and video, identify existing defects, analyze lighting, analyze signal timing and sequencing, etc.)
  • Criminal Record Checks
  • Defense Work
  • Litigation Support
  • Obtain Photos, Videos, Measurements
  • Recorded Witness Statements
  • Witness Location
  • Insured Investigation
  • Claimant Investigation
  • Intelligence Gathering (Obtain court records, police reports, medical records, building permits, business licenses, etc.)
  • Identify Subrogation Opportunities
  • Negotiation and Settlement


Types of Claims We Adjust

  • Commercial General Liability Claims
  • Commercial Trucking Claims
  • Product Liability Claims
  • Workers’ Compensation Claims
  • Errors & Omissions Claims
  • Premises Liability
  • Auto Liability
  • Construction Defect
  • Bicycle Accidents
  • Catastrophic Injury
  • Wrongful Death
insured investigation

Insured Investigation

We specialize in interviewing the insured and walking them through each step of the claims process.

claimant investigation

Claimant Investigation

We are experts at interviewing the claimant and determining the extent of the claimant’s injuries.

Witness Investigation

We locate and interview independent eye-witnesses and obtain recorded statements when appropriate.

Scene Investigation

We analyze the scene of the accident, obtain photos and measurements,  and identify existing defects and subrogation opportunities.


Surveillance is the most crucial factor in defending against Workers’ Compensation Fraud and verifying a subject’s injuries.

Intelligence Gathering

We obtain and analyze all relevant documents including police reports, medical records, and background checks.

Background Checks

We perform comprehensive background checks to uncover information about a person’s character and past.

undercover operations, covert surveillance

Undercover Operations

We are experts at undercover, covert operations in order to solve our clients most complicated problems.

Forensic Accounting

We provide forensic accounting and financial analysis services in order to prepare an accurate and independent loss valuations.

Contact Us

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419 Main Street, Suite 215

Huntington Beach, CA 92648

© 2019 Landmark Investigations. All Rights Reserved.

License PI #188037 / IA #2L04957 / RPS #OC4094

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